Privacy Policy

1. Overview

This Privacy Policy explains how Chat with Work ("we", "us", or "our") collects, uses, and protects your personal data when you use our service at chatwithwork.com. We are committed to protecting your privacy and handling your data transparently.

Controller responsible for data processing:

Carmine Paolino
Brunnenstr. 169
10119 Berlin
Germany
Email: hello@chatwithwork.com

2. Data We Collect

2.1 Account Data

• Email address
• Password (encrypted)
• Account preferences and settings

2.2 Document Data

• Document contents uploaded to our service
• Document metadata (file names, creation dates, etc.)
• Document embeddings for AI processing

2.3 Chat Data

• Chat messages and interactions
• Chat history

2.4 Technical Data

• API keys (encrypted)
• Log data
• Usage statistics

3. How We Use Your Data

We process your data for the following purposes:

• To provide and maintain our service
• To process and analyze your documents
• To facilitate AI-powered chat interactions
• To improve our service
• To communicate with you about service updates
• To ensure the security of our service
• To comply with legal obligations

4. Legal Basis for Processing

We process your data based on the following legal grounds under GDPR:

• Contract fulfillment (Article 6(1)(b) GDPR)
• Legal obligations (Article 6(1)(c) GDPR)
• Legitimate interests (Article 6(1)(f) GDPR)
• Your consent (Article 6(1)(a) GDPR)

5. Analytics

We use Plausible Analytics, a privacy-friendly analytics service that doesn't use cookies and collects only anonymous data. The data collected cannot be used to personally identify you.

6. Data Sharing

We share your data with:

• OpenAI (for processing document embeddings and chat interactions)
• Cloud infrastructure providers
• Other service providers essential to providing our service

All service providers are bound by data processing agreements that ensure the protection of your data.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.

8. Your Rights

Under GDPR, you have the following rights:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

To exercise these rights, please contact us at hello@chatwithwork.com

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

10. International Data Transfers

Some of our service providers may process your data outside the EU/EEA. We ensure adequate safeguards through standard contractual clauses and appropriate security measures.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@chatwithwork.com