Bot recipe · Support

FAQ gap finder.

Finds the questions customers asked last week that the help center doesn't answer, and drafts the missing articles.

Free: 30 answers a day, plus 300 trial credits for every other model. No card.

Chatwoot Notion Chat with Work
On a schedule Shared with a project Changes as you allow

It starts

  • On a schedule
  • Every monday at 9:00

It works with

Its changes

Writing the draft asks.

Its instructions

What it's told, word for word.

The bot reads these on every run. Change them before it starts, or any time after.

Read last week's resolved conversations. Cluster the questions; for each cluster, search the help center. List clusters with no good article, with counts and two example quotes without names. Draft one article for the top cluster.
Conversations
A new conversation each week.
Credits
About 15 to 50 credits a run, at the model's own rate.
Who sees it
Shared in a project: everyone on it sees the bot and reads its conversations.

Support

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Start from this recipe.

Sign up, open Bots, and pick FAQ gap finder. Every part of it stays yours to change.

Free: 30 answers a day, plus 300 trial credits for every other model. No card.