Bot recipe · Support
FAQ gap finder.
Finds the questions customers asked last week that the help center doesn't answer, and drafts the missing articles.
Free: 30 answers a day, plus 300 trial credits for every other model. No card.
It starts
- On a schedule
- Every monday at 9:00
It works with
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Chatwoot
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Notion
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Google Drive
Its changes
Writing the draft asks.
Its instructions
What it's told, word for word.
The bot reads these on every run. Change them before it starts, or any time after.
- Conversations
- A new conversation each week.
- Credits
- About 15 to 50 credits a run, at the model's own rate.
- Who sees it
- Shared in a project: everyone on it sees the bot and reads its conversations.
Support
More recipes like it.
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Chatwoot front desk
Answers customers in your Chatwoot inbox from your help center, and hands off what it can't answer.
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Refund request drafter
Checks a refund request against the payment and your policy, and drafts the answer and the refund for a person to approve.
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Shared mailbox front desk
Drafts answers to mail arriving in a support folder in Outlook.
-
Hand-off summarizer
Leaves a private note for the agent who takes a conversation over: what the customer wants, what was tried, what's left.
-
Unhappy customer watch
Flags conversations that ended badly so a lead can follow up the same day.
-
Help center updater
After each release, finds help center articles the release made wrong and drafts the fixes.
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Discord community helper
Answers members' questions in a Discord server's help channels from your docs.
-
Slack channel assistant
Answers questions in #help or #ask-ops from what the organization connects for it.
-
Account health digest
Gives each account manager a weekly view of their customers' support load and open issues.
Start from this recipe.
Sign up, open Bots, and pick FAQ gap finder. Every part of it stays yours to change.
Free: 30 answers a day, plus 300 trial credits for every other model. No card.