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Bot recipe · Support

Shared mailbox front desk.

Drafts answers to mail arriving in a support folder in Outlook.

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Free: 30 answers a day, plus 300 trial credits for every other model. No card.

Outlook Chat with Work
Mail in Outlook Shared with a project Changes as you allow

It starts

  • Mail in Outlook

It works with

Its changes

Drafts ask (as you).

Its instructions

What it's told, word for word.

The bot reads these on every run. Change them before it starts, or any time after.

Read the mail and the thread. Search the help center. Draft a reply in the thread; flag the mail for a person when it's billing, legal, or angry. Never send.
Conversations
One per email thread.
Credits
About 4 to 12 credits a run, at the model's own rate.
Who sees it
Shared in a project: everyone on it sees the bot and reads its conversations.

Support

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Free: 30 answers a day, plus 300 trial credits for every other model. No card.